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About Us
Sun Investing respects every client and strives to make their Forex trading experience with us rewarding and lucrative. Our first aim has always been to serve our clients with high-quality services that adhere to international norms and laws. We strive to make trading more convenient and enjoyable and to take Forex trading to a whole new level. We provide market execution in less than a second, no commission on deposits and withdrawals, the industry's lowest spreads, a variety of deposit and withdrawal methods, negative balance protection, and a comprehensive set of trading tools.
Sun Investing offers 4 types of trading accounts: Standard, Zero, Fixed, and Premium. The account types primarily differ in terms of spreads, commissions, and minimum deposit requirements. Aside from these differences, all account types provide access to the same trading instruments, promotions, and leverage options. For more detailed information, please refer to the Account Comparison page.
Sun Investing provides services such as trading platforms, customer service, and Client Area to control your trading journey. In addition, we provide access to the foreign exchange market.
You can access our professional and dedicated customer service team via telephone, email, and live chat. The customer service team can answer questions about the platform, trading, and every question you may have!
Sun Investing provides dedicated client support to assist traders throughout their trading journey. Our support team is available to help with account-related questions, platform assistance, and general trading enquiries, ensuring clients have the guidance they need.
Getting Started
Yes, when you register, you may update your email address and phone number. You can request to change your related data from the Profile Information page in the Secure Client Area's Profile section.
Registering a Sun Investing account is a quick and easy process that can be done within minutes. It can be done at any time, even right now!
When registering for a Sun Investing account, you are required to provide proof of identity. We accept valid ID cards, passports, and driver’s licenses for account verification.
The information provided on your identification document must match the details submitted during registration. These documents are required to verify your identity and ensure that all transactions conducted through your Sun Investing account are authorized by you, the legitimate account holder.
Click 'Forgot Password?' on the login screen to reset your password. Then, we'll send instructions for changing your password to the email address you registered with.
Clients get an e-mail that includes their credentials after registering.
Trading Platform
No. You can only access your account at any given moment via the Webtrader or your mobile device. You will be disconnected from your prior session if you attempt to log in to both platforms at the same time.
The MetaTrader 5 Webtrader is a browser-based trading terminal that does not require installation and may be used to trade directly from a browser.
Without needing to install anything, Webtrader enables basic trading functions also available in desktop versions of MetaTrader 5. To learn more, visit the Webtrader page.
Without needing to install anything, Webtrader enables basic trading functions also available in desktop versions of MetaTrader 5. To learn more, visit the Webtrader page.
You can check your account’s value of balance, equity, and free margin by clicking the Trade section on the Toolbox which is below the page.
Log in to MT5 and click on the 'Toolbox' window, where you would normally see your account balance. At the bottom, select the 'History' tab. Right-click within to select custom dates and, if necessary, save these reports to your PC.
To install MetaTrader 5 for Windows: Download the setup file on the MetaTrader 5 page. Run the file from your browser or double-click the installation file from where it was downloaded.
You can modify where you install MT5 by clicking Settings for your preferences, or simply click Next to agree to the End-User License Agreement and continue.
When the installation is complete, click Finish and it will open MT5 automatically.
For your first log in: close the window titled “Open an account” by clicking Cancel. Then log into your Sun Investing trading account and have a fresh start on your trading journey!
You can modify where you install MT5 by clicking Settings for your preferences, or simply click Next to agree to the End-User License Agreement and continue.
When the installation is complete, click Finish and it will open MT5 automatically.
For your first log in: close the window titled “Open an account” by clicking Cancel. Then log into your Sun Investing trading account and have a fresh start on your trading journey!
Trading Account
Navigate our website and click on any ‘Open Account’ button. Fill in the registration form. Click on the ‘Open Account’ button and you will automatically be signed in to your portal. Then on Secure Client Area, you will be able to open a live trading account in the Accounts Overview section.
You can fund your live trading account by clicking Deposit Funds from the “Funds” section on the Secure Client Area.
Yes, you can request to change your account type and leverage of your account from the Secure Client Area.
To reset your MT5 live account password, go to the Secure Client Area and click on the Accounts Overview section. Then, choose the trading account that needs to be updated. The "Change" button will appear next to your password.
With Sun Investing, you can trade a wide range of global financial instruments, including Forex, Precious Metals, Commodities, Indices, Cryptocurrencies, and Shares. Availability may vary depending on your account type and applicable trading conditions.
Funding
You cannot use other people's accounts to deposit or withdraw funds into your trading account. To make a deposit, use only the accounts that are registered in your name.
Funds deposited into your account must be made using a payment method registered in the same name as the trader’s Sun Investing trading account. Therefore, we are required to verify and confirm that you are the legal owner of the funds transferred to your account.
No, we do not charge any deposit fees.
Yes, you can. If your account has a negative balance, please contact our Customer Support or Sales Department for assistance in resolving the negative amount. Once the issue has been addressed, you can make a deposit to your account.
Sun Investing offers a variety of payment methods, including bank wire transfers and local payment solutions.
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联系我们以最优条件进行交易
- 杠杆:
- 最高可达1:1000
- 点差:
- 点差从0.0点开始
- 佣金:
- $0
- 支持:
- 24/7
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